Customer Service Training
If you’re looking for a training provider with over 30 years history and training in New Zealand and around the world, then you’ve come to the right place. We’ve used world class training, like KiwiHost, and research to inform our training design and gain amazing results.
Create anything
Discover a world of epic training
We’ve been delivering world class training for over thirty years. Our training is developed in-house and is based on years of in-market research.
If your teams needs to be able to respond to customers in a positive manner and meet their expectations, no matter what the style of request, then these courses are for you.
Check out the options below for the different services available, then get in touch to hear how our extremely professional facilitators can help your teams.
Services
In-house Training
Have one of our facilitators come on-site to train your team. No matter where you are based, we can come to you.
Webinar Training
In today’s world, where not everyone works from the same place all the time, we are flexible enough to be able to deliver amazing training experiences in the virtual world.
Customised Training
If your needs are slightly out of the ordinary or you just want the training to represent your brand well, we can customise our training to meet your requirements.
Bespoke Training
If there’s truly something that is not available off the shelf, we can help build something for you, to a timescale that meets your requirements.
Dates
4 MAR 2026
De-escalating Difficult Situations | Online
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12 MAR 2026
Service Excellence | Online
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20 MAY 2026
Service Excellence | Online
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28 JUL 2026
Service Excellence | Online
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14 OCT 2026
Service Excellence | Online
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Courses
Our mission is to challenge the service status quo and create meaningful, lasting impact through every training interaction. Driven by a vision to inspire the next generation.
Contact us
+64 21 287 8911
KiwiHost - NZ Customer Service Experts 