Ivan has a wealth of customer service knowledge and experience from over 30 years exposure working at the front line of customer service, through to heading several international customer orientated businesses.
Ivan’s experience has also spanned the globe enabling unique cultural difference awareness. Combine this with broad market prospective and experience across service, logistics and manufacturing, Ivan can really be a huge asset to your business, to you, and your staffs’ personal development.
Ivan has an infectious motivating task-orientated approach, which when combined with an open delivery style, makes him a very successful facilitator and mentor of change process. Knowing the value that enhanced service skills brings to individuals and companies alike, Ivan has based himself in the beautiful Bay of Plenty/Coromandel region to assist the dynamic and growing area to be at the forefront of successful and profitable great KiwiHost traditions.