Southland

KiwiHost Southland & Southern Lakes Steve knows good service when he sees it and his reputation within the Hospitality Industry is second to none. “It is more than providing my customers with service and great food, it was about giving them an experience they will never forget – from that you get customer loyalty which makes your bank manager very happy. I had the privilege of running Invercargill’s best Entertainment Venues & Restaurants in early 2000 and through my industry knowledge was asked by Front-Line Training to tutor the Sale of Liquor Act and various other hospitality, tourisms and OSH workshops which I accepted and have never looked back”. Steve found the transition to KiwiHost very easy, he said “the products that KiwiHost offers are of an extremely high quality which can help set new professional boundaries for a business, boundaries that are set through personal and professional development that can only be achieved by individuals wanting to move forward”. Steve prides himself on going the extra mile for his customers and with the full support of Front-line Training Consultancy - Kiwihost Southland & Southern Lakes is the most dynamic KiwiHost Franchise. “Because of my relationship with Front-Line Training your business can get the added value of NZQA Unit Standards, Front-Line Training is a fully accredited NZQA Private Training Establishment and has been providing our local community & business with support for the past 16 years, it’s a relationship that I am very thankful for”. Steve also has a forward thinking attitude around business functions and through real life experience he knows how to get more from staff and easy ways to increase your bottom line, ‘your staff are your biggest asset but they can also be your biggest liability, I always ask businesses how much they invested into staff training over the last year and the responses never surprises me, if word of mouth is the best and most cost effective form of advertising why don’t you invest in staff training”? During his days off you could find him at one of the local surfing spots or just simply playing in the back yard with his children. ‘Life is about opportunity – every day is an opportunity to make a difference and I would like to think that I am making a difference in my local community”.