Turners Auctions
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| In late 2007, early 2008 Turners Auctions conducted a countrywide mystery shopping campaign of all the company's 18 branches around the country. Responses from the mystery shoppers suggested that service needed to be more consistent. Read how KiwiHost worked with the entire organisation to achieve a consistent level of service at all levels of the organisation and at all our branches. Read full article |
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Lexel Systems
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| Lexel Systems has been in business for 22 years and turns over more than $30 Million a year. This success has only served as an incentive to keep pushing the bar. Read how they took the good and looked to make them exceptional. Read how KiwiHost worked with the entire company to achieve a consistent level of service at each level of the organisation and across all branches. Read full article |
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Tasman District Council
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| Coping with Civil Defence Emergencies, calls from ratepayers who want to know what’s on at the movies and some other types of calls it wouldn’t be appropriate to mention, are just some examples that Tasman District Council customer services staff have to deal with. Read how KiwiHost was able to assist them in maintaining their very high standards. Read full article |